Adequate preparation can really make or break an HVAC service for a customer. It doesn't matter whether it's a simple heating repairs service or a full HVAC maintenance service, preparation matters!
As your top Myrtle Beach air conditioning repair company, we know a thing or two about great prep! Our expert prep skills only come with experience, and we've got 27 years worth of that alone. Read below to learn three ways we help you prep your home for HVAC services.
#1: WE STAY IN CONSTANT COMMUNICATION WITH OUR CLIENTS
From the very first phone call to the end of job debrief, we are in constant communication with you about the services that we're performing. Whether we're just calling to let you know that services are still on track for the day we've planned, or we're meeting to consult with you on finding a new system, we believe communication is key to an excellent company/customer relationship.
#2: WE'RE HONEST, WE'RE ACCURATE, AND WE SHOW UP ON TIME
At Rising Tide Heating & Air Solutions, we believe in three things:
- We believe in being upfront with our customers about whether or not we can perform a service for them.
- We believe in being accurate in everything that we do, from looking at the smallest details to taking the biggest measurements.
- We believe that it's vital to show up for each meeting and service appointment on time.
We know that the last thing you want in an HVAC company is a company that lies about the services they can provide, misses details and is late for service on the day of. We let you know that we're the company you can trust by showing you that we'll be there when you need us from Day One.
#3: WE TAKE GOOD CARE OF YOUR HOME ON SERVICE DAY
It's important for us to treat your home with the same respect that we'd treat our own. To keep your floors and furniture from getting messed up during a service, we cover them with drop cloths to keep them from being damaged. We also wear hygienic shoe covers and make sure to sanitize surfaces constantly to ensure that we're not spreading germs or dirt during the course of service.